Ghada Elmandoury is a Biomedical Engineer; Certified Professional in Healthcare Quality (CPHQ), Certified Lean Six Sigma Black Belt (CSSBB), has Quality and Patient Safety certificate from (IHI). He has diverse experience in Healthcare System Improvement, Clinical System Reliability, Patient Safety, Clinical Care Improvement, Coaching & Culture Change Management, Building Capacities & Capabilities, Business Process Management, and Program Management across major GCC healthcare organizations.

Strong health systems are fundamental if we are to improve health outcomes. System thinking is a powerful tool which first untangles the complexity of a health system then applies that understanding to design better interventions and solutions to strengthen systems. Designing solutions to system problems suggests ways to be more realistically present to how health systems might respond to strengthening interventions while also exploring the potential dangers amongst these interventions. It shows how better evaluations of the health system strengthens initiatives which can yield valuable lessons about what works, how it works and who it works for. If we accept that no intervention is required and that every act of intervening has effects such as the intended and unintended, then it is essential that we begin to understand the full extent of those effects to get rid of any negative behavior and focus

on any potential dangers.